State Farm® Insurance Agent Greg Lemanski
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Whittney Urie
October 29, 2024
"I absolutely recommend this office 🥰 My son was recently in a horrific accident. It was such an emotional time and the entire staff was absolutely wonderful. The claim process was prompt and seamless, it was a huge blessing during a stressful time. They even answered all of the questions we had. Definitely grateful for these ladies!"
"We are so glad he is oK! And, we are happy it went well for you. That is what you pay for and we want to keep giving you great service. "
Kim Leonard
October 26, 2024
"The staff are amazing in the sales department. Every interaction I have had with the ladies in the sales office has been professional, productive and friendly my favorite quality. They take the time to answer all my questions and showed concern while assisting me recently with my roadside assistance. I am very pleased with my new insurance company and their diligence."
Carol Kapp
October 19, 2024
"Changed my insurance from Liberty Mutual to State Farm. Better prices, Better coverage. You can talk face to face, my preference. Will to answer all questions and are helpful if needed. Great office staff."
"That is really nice to hear Carol! Courtney does a really good job of service to our customers. We are glad to save you money and give you great service! "
Cord Johnson
October 7, 2024
"For someone who sells insurance you would think they would drive a little better. It’s common knowledge that when someone is entering the interstate you merge to let them on. And yes you had no traffic next to you. Instead you force me to slams on my breaks so I don’t run into you!"
"Gosh, I am sorry. I don't remember the situation but it sure sounds like I goofed and I apologize. Typically, I am a considerate driver but must have messed up in this case. "
Autumn Thurston
August 23, 2024
"I highly recommend getting your insurance with Greg’s office. I was on the phone with Tarryn today and she helped me switch my home and auto. I was surprised at how much she was able to help me save and I have a lot more coverage for less with switching. Also the customer service was amazing. My last insurance company wasn’t clear with coverage so I asked all the questions ha and Tarryn was so patient and answered everything and didn’t make me feel like I was an inconvenience or asking dumb questions."
"Thank you for the high recommendation! Tarryn is so very helpful to our customers, and I am glad you enjoyed her service. We are all here to help you Like a Good Neighbor! "
Antonio Bellosillo
July 16, 2024
"Hi, I would like to start by saying I have been with the same car insurance since 2015. Generally speaking, they are friendly and will try to help you. Recently, I bought a car in which the after hours costumer service made a mistake and put my car down as 2024 Elantra hybrid which is wrong. I have an Elantra 2024 with sel trim. The hybrid costs $50-$60 dollars more than what I actually own. I called for help since my bill was as outrageous and I knew something was off. The service department who is supposed to help me, just gave a very dismissive answer and I quote “ this is the final price and there is nothing we can do about it” the price given is $100 dollars more than the actual quote that was given to me. The quote i know can be wrong but not $100 wrong! I would rather switch to a different company rather than pay the monthly premium. It is not necessary for me to name the service department but I was just upset with the tone of we can’t help you. Your price is your price Fast forward to asking help from their sales department(Karynn sorry if I misspelled your name) let me remind that she is on sales and not o n service. She went above and beyond to see what car trim my insurance is under. It turns out, I was right and that they put the hybrid instead of the sel trim level which is $60 cheaper than what they are charging me. Godbless her and I can’t begin to tell you how thankful I am since she also gave me the number for my brother to text and he would get a discount for his car insurance. Thank you Karynn and Brenda!! I am a bit bitter because if I did not pursue it even further, I would be paying $60 more a month on this stupid Michigan premium. Karynn called me back and worked with me again on sales!! I started getting quotes from different car insurances and let me tell you!! If she did not do what she did, I would be completely done with Statefarm. People make mistakes and I understand that but to be that dismissive to a costumer that humbly asks for help is beyond me. Car insurances are expensive as is! Last thing people need is mistakes like that costing the general consumer more money. I wonder what would have happened if I just let it go and not pursue it. I would be paying for a car insurance on a car I don’t even own!!! There are other factors that I don’t need to mention but please just do better. If you were in my shoes, how would you feel? I’m moving on after the underwriting get this right! But I am taking off autopay until the situation is rectified."
"I am so glad you brought this to our attention. I am disappointed that our service team sounded dismissive, and the price is the price. That is an issue we will certainly address. Car insurance is expensive in Michigan, and you deserve the best service we can provide. I am sorry about it and we will continue to improve our customer service or we don't deserve your business! Thanks again for bringing it to my attention and I will pass it on to Tarryn and Brenda you appreciated their efforts. "
Nicc Slickity
March 14, 2024
"This is a great branch of State Farm. I've been dealing with them for some years now, and it has always been pleasant."
Abbie Hunt
January 3, 2024
"Greg Lemanski State Farm has been incredibly helpful in getting me set up with homeowners and auto insurance. I greatly appreciate the level of customer service, friendliness, and courtesy I've experienced throughout the process. Courtney Corbett is simply amazing -- knowledgeable, helpful, and very prompt with responses and information. I think I'll be a customer here for a very long time!"
"Thank you Abbie! As Good Neighbors, we want to be helpful so that is good you feel that way and it will continue! Courtney is "simply amazing--knowledgeable, helpful, and very prompt" as you mentioned. She gets a lot of positive feedback because she is so good with customers questions and explanations. This can be tricky, and she takes the mystery out of the buying process! Happy New Year! "
Katie Riker
January 3, 2024
"Very pleasant, Courtney was so helpful and saved me $100/month! Would highly recommend."
"Courtney gets tremendous reviews from happy customers like you! Thank you for your nice words. She is knowledgeable, friendly and was able to save you lots of $$. That is a great combination to work with a Good Neighbor! Welcome to our Greg Lemanski State Farm Agency. "
Jessica Roy
December 26, 2023
"Highly recommend Greg Lemanski! He has been our agent for several years and I can’t say enough great things about everyone in his office! They are so kind and always provide the best customer service!"
"Thank you, Jessica. We have really enjoyed serving you! My team appreciates your nice comments and try very hard to give great service because that is what you pay us for. Claims sometimes can be a challenge right now with supply chain issues, labor shortages, and time delays so anything we can do to help I know customers appreciate it! Happy New Year! "
Stefanie Kennedy
December 26, 2023
"Recently moved to the area from out of state and switched to this office. Greg has been great, as well as his office staff. We hit a deer in one of our vehicles in November and they made the process so smooth and easy. (Special shout out to Courtney and Stephanie for always being quick to answer my questions and making sure the information given is accurate!) Highly recommend!"
"We are so glad you had a good experience and switched to us! Those doggone deer are pesky, fast and hard to avoid. I will let Stephanie and Courtney know how much you appreciated them! They are really nice ladies who want to help and I am glad they were Good Neighbors to you! "
Tarryn Frank
December 19, 2023
"I have had State Farm for years with a different agent. I now have Greg Lemanski State Farm for my auto and life insurance. I have to say I have never met someone who cares so much about his customers. He makes them feel like family and attends to anything they need. He is a wonderful agent and I recommend him to anyone."
"Thank you for the kind words! Our team tries very hard to satisfy what the customer wants and always discuss what they should consider. As you know, you have to have auto and home insurance, but many customers are unaware of what an untimely death means financially to those left behind. I am so glad for you that you addressed some of those needs to help your planning. "
Jeremiah Murray
August 21, 2023
"I am very disappointed in this office. I have been with state farm for several years and tried using the drive safe and save app 3 different times. I told myself after the last usage I would never do it again. The app doesn't just follow your driving habits in your own vehicle, it follows you in ANY vehicle you are in unless you disable the app or shut blue tooth off. about 6 months ago I was looking for a way to save more money and while I was in Greg's office working with Jake. I was told by Jake that not only have they fixed all bugs but he told me to my face he was the drive safe and save guru. Jake assured me that I would get a great discount as long as I followed the safe driving habits he told me that I had nothing to lose. Several times he told me that the app would never raise my rates! 6 months later I have an average of 96% for my driving habits. I report to Jake on several occasions that the app is logging my drives when I am NOT in the vehicle with the beacon. I even sent this office several screen shots showing it was logging driving when I was not in my vehicle. Then my 6 month renewal comes and they increase my rate by 45% saying that because of the mileage the app logged my rates are going up. When I called the office they have taken a "sorry about it" attitude with me. They will not stand by their word or for that matter even apologize for the mistakes they made in getting me signed up for this drive safe and get robbed app. This office had the opportunity to stand behind their word and failed to do so which means they can not be trusted. Not only will I be seeking other means of coverage but I will be making sure everyone I know understands to stay away from this office and even more so to stay far far away from state farm and the crooked ways."
"Thank you for sharing your frustration and the concerns with DSS. We have found this app to be very helpful to the majority of customers and occasionally we have customers that it just doesn't seem to work for. I am sorry about Jake promising something that he doesn't control because he nor I have any influence over this app or beacon. I will continue to say we are sorry and that the best of intentions to try and help you get the discount went awry; you did get some discount originally and then it seemed to go sideways. After multiple conversations with you, I thought we had good repoirre, trust and followed up on quite a few issues that were frustrating and am sorry we didn't meet your level of expectation. When we don't deliver that, I am not happy either. Let me dig deeper into this with Jake for some updated answers. "
Michael Estes
August 11, 2023
"Great customer service. I was in a fairly bad accident with three cars and an injury. Greg‘s team did a great job. Walking me through the whole process. It actually it continues to be a process. Garrett was instrumental in getting me pointed in the correct direction with a mini tort. Office staff has been very friendly and easy to work with. Thank u M"
"Thank you for the nice words about the team and Garett. Sometimes claims can be confusing and yours had some of those elements so we are happy you and Garett worked it out. Have a great weekend!"
Dewayne Walker
August 2, 2023
"The staff is awesome. Olivia is breath taking."
"Dewayne, I appreciate the kind words and thank you for complimenting my team. They are very competent, caring and want to help! "
Brandon Jay
July 13, 2023
"Greg is the best! If you are looking for an insurance agent who has your back, this is him. I strongly recommend that you visit in person as it will benefit both him and you. Interacting online, or through the phone, is fine but it cannot begin to compare how personable Greg is. I talk about this because, when life gets tough, I want my insurance provider to be knowledgeable - but more importantly - to actually care about me. That is what I gladly found here."
"You were very nice to get to know and I enjoyed our conversation! As we discussed, after a serious car accident or house fire, customers find time to meet with us over the surprise event that happened in their life. Many times, they are OK and fine with their coverage but other times they wish they would have visited the day before and made the appropriate changes to fit to their new life situation. Congratulations to you for being proactive and leaving here with a list of things to improve your customer satisfaction. "
B T
June 30, 2023
"I have used their services for over 10 years. Everyone in the office is courteous, well informed and always helpful. Their attention to detail and customer service is what all businesses should strive for. Thank you for doing your jobs so well and always being kind!!!"
"Kindness is a good word to describe part of our culture. We try very hard to always care and put ourselves in the shoes of the customer and be kind during our interactions. We appreciate your long term business and want to keep earning your high praises! "
Lori Kriebel
June 23, 2023
"Practically perfect in every way. Friendly, responsive and prompt."
"Thank you, Lori, for your nice words. My team appreciates your nice words and hopefully we will always be friendly, responsive and prompt. "
Ovie17
March 29, 2023
"Everything went really well and quick I have no complaints"
"Glad things went well. It isn't always an easy process, but my team is experienced and works hard to get to our goal of delivering Legendary Customer Service. Thank you for your kind words. "
virgil ayers
March 26, 2023
"I have worked with these people at the State farm office for many years they're always professional and always there to help I would highly recommend them"
"Thank you, Virgil; It means a lot coming from you as one of the leading businessmen in town. You know that customer satisfaction doesn't come easily and has to be very intentional. Thank you for the kind words and it is always nice seeing you when you stop in the office! I brag to others how dry my basement conference room is because of the great work your company has done! "
H Nawolski
March 12, 2023
"Greg truly cares about his customers and their experiences at his agency. I appreciate his attention to detail and his involvement in the community... it's a great small business with outstanding insurance!"
"Heather thank you so much for the compliment! We do care about our customers and the community! I appreciate you taking the time to share with others that our small business is alive and well and we want to provide an outstanding experience. Thank you again! "
John Beaderstadt
February 8, 2023
"We've been Greg's clients for 10 years, now, and State Farm clients for a total of 40 years. Greg's staff are the best; we've worked with several of them as they've helped us with basement flooding and a totaled car, as well as smaller life "events," and they have always been knowledgable, capable and compassionate. And not to take away from the rest of the gang, but I can't resist a special shout-out to Jake, who really does work in Greg's office."
"You have been tremendous State Farm clients and loyal! You are the type of people we wish we had 1000 of! You take your protection seriously, learn about your options and have had to use it a few times. We do hear about our Jake and Jake from State Farm a little and he is also very popular with our customes."
Peter Dayrell
February 6, 2023
"Greg is professional and excellent to work with. He delivers advice and products with the best interest in my family in mind. Very pleased. Looking forward to working with Greg and State Farm for years to come."
"Thank you Peter for the nice words! Our team really enjoys working with customers like you who take their insurance planning seriously!"
KYLE STAHL
February 1, 2023
"Worked with Sheila and she was extremely nice and helpful."
"Sheila is really helpful isn't she. That is the good service you deserve and thank you Kyle for your nice words about her! "
Bill Hay
January 31, 2023
"Stephanie helped me switch my auto and home owners insurance. She couldn’t have been more helpful. She made the process easy and saved me hundreds of dollars."
"Thanks, Bill, for the kind words about Stephanie. I am glad she was helpful, got your great coverage and saved you money. That was time well spent and it was great to talk to you on your porch. Glad you are doing well! "